Moghill Help Website
We often get asked the same questions again and again, so to help you get an answer as quickly as possibly, answers to our most commonly-asked questions are published here.
Read these first and if you still have a question, then please open a support ticket.
Website issues
How to get changes made to your website
If you want changes made to your website, please use our support form. Charges for work may apply.
How to log in to your website
How to find the login address to log into your website or change your password.
My website is not available
What to do in the unlikely event that your website is unavailable.
How to access website statistics
You can access information about how your website is being used by your visitors.
My website is not secure
Here's what you need to do if you or your customer are seeing warnings that your website is not secure.
I can't see changes to my website
Sometimes, when changing something on your site, you won’t see it immediately when you look at the front end of your website
Choosing a secure password for your website
You need secure passwords on your website and email. Here's how to create them.
E-Commerce questions
How to run your WooCommerce shop
How to manage your WooCommerce online shop, including guides to some of the preium extensions you may have on your website.
Email questions
Email set up guides
How to use our e-mail service and set it up to run on your computer, your phone or anything else that will send and receive e-mail
Help setting up your email
If you need help setting up your email to work with Outlook on your PC, or with your phone, we can put you in touch with an expert.
My email is being rejected/returned
If your email is bouncing back, you can work out what's causing the problem through the error message.