Advice - Moghill Client Help Site

More email upgrades for SiteGround hosted clients

March 10, 2021 by Patrick

If you use the email we provide, either through webmail or Outlook or your phone, then this post contains important information you’ll need to act on. It applies to all our clients whose website and email are hosted through SiteGround, which means almost everybody who has email mailboxes with us. What you need to do … Read more

Webmail changes for SiteGround-hosted clients

June 16, 2020 by Fiona

If you use our webmail and your site is hosted with SiteGround then this is for you. On June 30, Horde and SquirrelMail, two of the three mail apps available to you if you access your email via webmail will be retired. This means that the only app available will be Roundcube. If you use … Read more

New version of WooCommerce includes big improvements

April 15, 2020 by Fiona

If you’re one of our clients with a WoCommerce shop, you will notice big changes in the admin area when you next log in. Changes include: New dashboard New and improved sales reporting New customer view New management tools For an overview of what has changed and how to make the most of them, see … Read more

Free SSL Certificates update

September 1, 2017August 26, 2017 by Fiona

Things are moving fast in website and data security, and if your website isn’t protected by an SSL Certificate, it’s definitely time you took action.

We’re cancelling our phone line – here’s why

September 1, 2017August 16, 2017 by Fiona

We’ve decided to close down our landline phone number – 01691 239093 – but our support service remains unchanged.

Important: We no longer accept cheques or cash – plus GoCardless changes

August 25, 2017August 1, 2017 by Fiona

Due to costs imposed by our bank we can no longer accept cheques or cash with immediate effect. There are, however, many other ways to pay your invoices. You can pay by: Direct bank transfer Card via the link on your invoice email Direct debit/standing order for regular payments We regret that we can’t return … Read more

Migration away from Heart Internet

August 16, 2017July 31, 2017 by Fiona

[box]This only affects a small number of our clients, and if it does affect you, we will be in touch.[/box] For the past few months we’ve been working hard behind the scenes to move websites/email accounts away from hosting with Heart Internet, and we’re happy to announce the task is nearly complete. You may remember … Read more

We’ve made our help site better!

August 26, 2017July 25, 2017 by Fiona

Our client help site has been around in one form or another almost as long as we have! Right from the start we learned that we’re often asked the same questions when it come to things like setting up email or problems with a website. Since we are web designers, the natural solution was to … Read more

Website statistics now available within your website admin area

July 22, 2017May 4, 2017 by Fiona

If you have access to update your website, you can now access your website statistics when logged in to your admin area. Here’s how.

Try out Mailpoet’s new newsletter software

August 16, 2017February 10, 2017 by Fiona

If you have newsletters built into your website with us, you’ll be familiar with Mailpoet – it’s what you use for newsletters. Now there’s a new version on the way, and you can try it out now!

Heart Internet lets us down again – and what we’re doing about it

January 25, 2017 by Fiona

Some of our client websites hosted on Heart Internet suffered several hours of downtime last week and we apologise for the inconvenience caused. We’re also working hard on a solution.

Card payments and Direct Debit available (again)

August 25, 2017December 23, 2016 by Patrick

We’re pleased to announce that we can once again take payments by card, and Direct Debit payments are available to us for the first time.

Access to your website statistics – how to get it

August 15, 2017August 8, 2016 by Patrick

We’ve always subscribed to the old saying that nothing is worth doing unless you can measure it – especially when it comes to websites.

This is why every website we have built has included a statistics collecting service – Google Analytics, and you can access them at any time.

Free SSL Certificates for SiteGround-hosted clients

January 5, 2017August 4, 2016 by Patrick

SSL encryption is fast becoming a web standard – and now our clients hosted with SiteGround ( that’s about 60 per cent of you) can take advantage of it without breaking the bank.

And to help you keep up with the latest standards we’re now offering free SSL Certificates subject to a small set-up cost. Heart Internet clients can also have free SSL and setup when you upgrade to SiteGround.

WordPress 4.5 is here!

April 17, 2016 by Patrick

WordPress 4.5 arrived last week, and we are rolling out the update across all of our websites.

Heart Internet update, April 2016

January 25, 2017April 17, 2016 by Patrick

We have decided to seek a new hosting provider after the issues we’ve experienced recently with Heart Internet.

Changes to contact forms and the emails they send

April 17, 2016April 13, 2016 by Patrick

We’ve had to make a few changes in how the websites we manage deal with forms filled in by visitors – you may have noticed it already (as several of our eagle-eyed clients already have!)

The purpose of this post is to explain the change.

Our SiteGround websites have moved

April 17, 2016April 7, 2016 by Patrick

On April 7/8 all our client websites hosted with our premium service from SiteGround were moved to a new data centre on the outskirts of London.

WooCommerce 2.5 means your shop loads faster!

April 17, 2016March 7, 2016 by Patrick

If you have an online shop with us, then you’re already benefiting from the latest improvements to the e-commerce software we use, WooCommerce.

Heart Internet Downtime, February 2016

January 30, 2019February 20, 2016 by Patrick

On February 10, without warning, Heart Internet suffered a power cut which brought down websites and emails for several hours. As many of you know, about half of the websites we look after on behalf of our clients are held on Heart Internet’s web servers, and these were affected. We understand websites went offline at … Read more