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Website Help

We’ve put together some handy guides to help you manage your website.

The WordPress Block Editor

The WordPress Block Editor
The block editor is the new way to edit content in WordPress and has amazing possibilities. Here are some resources to help you learn to use it. Read more

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Your website report

Your website report
Our website client reports help you understand how your website is performing, from the number of visitors to how fast it loads. Here’s a quick guide to what it all means. Our standard monthly reports will tell you about: Website statistics (analytics) overviewSoftware updates and optimisations done by usBackups done, plus security and performance checks...

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Understanding our Premium SEO reports

Understanding our Premium SEO reports
Our premium SEO reports are available as part of our standard monthly reports for hosting clients, and for our SEO service clients. Read on to find out what they are and how to use them. Read more

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Multilingual websites with WPML

Multilingual websites with WPML
We use the WPML plugin to translate websites into multiple languages. While WPML's user guides are great for setting up the plugin and translating an existing website, they are not so hot for what to do when you want to create new content. So this is a quick guide that covers how to create a...

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Notification bars and how to use them

Notification bars and how to use them
Notification bars allow you to display a message across the top of your website - something that has been very useful during the Covid crisis. Here's how to edit yours.

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Live Chat setup and user guide

Live Chat setup and user guide
LiveChat, as the name suggests, allows you to chat in real time with your website visitors, be they customers or potential ones. Read more

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Website features and extensions

Website features and extensions
Some of the websites we build and manage have extra features, such as photo galleries. The most popular are explained below.

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Mailpoet Newsletters guide

Mailpoet Newsletters guide
Mailpoet (also Mailpoet 3) is a powerful way to send newsletters from your website, but also make sure they get seen by their intended audience. This guide covers the main areas you may have questions about, and what you need to know. Most links point to Mailpoet's own user guide. Mailpoet help guides Before you...

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Editing and updating your website

Editing and updating your website
Hints and tips on everything from logging into your website to adding images and blogging.

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WooCommerce Online Shop User Guide

WooCommerce Online Shop User Guide
Our online shops use WordPress with WooCommerce in a range of configurations. This guide covers the main areas of back end administration of a WordPress and WooCommerce online shop, including some extra features such as Per Product Shipping and Bookings and Appointments. WooCommerce and the Block Editor We're migrating many of our client shops to...

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