Sometimes we need help from you to move your domain name under our control and allow us to build your website for you.
If we register a domain on your behalf
We register domain names in your name. When we have registered the domain name you will receive an email from the registration authority (Nominet for .uk domain names, ICANN for international domains).
This contains instructions for verifying your domain name and you need to follow them. More about domain name verification.
If you receive an email about your domain name
You should only receive emails about your domain name from us or from the registration authority.
Unfortunately some scam artists have also taken to sending domain owners emails claiming they have to pay for some service or other. If you receive an email about your domain name and you are unsure about whether it is genuine or not, then please contact us.
What happens to existing email if your move your domain name to us
This guide covers most, if not all cases
Moving domain names into our hosting
In many cases we can do this without help from you, but sometimes we need your co-operation. These pages provide instructions for moving domain names.
Moving a .uk domain name to us
Follow these instructions if moving a domain name that ends in .uk to us