Here’s your quick guide to your Moghill website, including what you can expect from us and how to get help if you need it.
Your website report
Our website client reports help you understand how your website is performing, from the number of visitors to how fast it loads. Here’s a quick guide to what it all means. Our standard monthly reports will tell you about: Website statistics (analytics) overviewSoftware updates and optimisations done by usBackups done, plus security and performance checks...
Managed hosting and support
Our managed hosting service keeps your site at its peak performance at all times, as well as keeping it secure and even restoring it if something goes wrong - all as part of the service. What you can expect from us Our service includes website hosting from one of two providers: SiteGround is one of...
Request support
We already have answers for many requests for help we get. Before submitting a new ticket, please check that the answer to your question isn't already covered on our client homepage. Frequently asked support questions In many cases, this resolves your problem quicker than opening a ticket. Still need help? Contact us via the support...
Your Google Analytics report
Google Analytics is a powerful tool that can tell you a lot about your website visitors. We add it to every site and you can access them any time once we set you up (it's free). If you want access to your full report, then please contact us. We will soon offer simplified website statistics...
Staging
Making changes to a live website is never easy. Your changes appear instantly to anyone using the site, so your visitors may see things you don't want them to see - a lot of design work involves trial and error - or even worse, be confused by a website that changes every time they view...
If your website is unavailable
We host of our website and email services with SiteGround, where downtime is extremely rare. Some sites built before 2013 use a different service. The hosting companies we use actively manage the servers where our websites are located, and any issues are generally dealt with as quickly as possible - usually within minutes of them...
Are we building a website for you? Here's a guide to our website process.