Edwards Dairy, Chirk

Edwards Dairy, Chirk

E-Commerce with Newsletter integration and customer self service

Edwards Dairies deliveries milk, groceries and all kinds of other things to business and residential customers around Oswestry, Chirk and Wrexham.

They originally came to us in 2012 after the designer of their first website decided to leave the business, leaving them with no-one to look after their website.

We started again with a WordPress website that allowed customers to serve themselves through a variety of forms, for example if they wanted to pause their order (if they were going away) or add extra items to their order.

Since then the Edwards Dairies website has evolved. The company is active on Facebook in particular, and we first expanded the website to allow them to publish special offers, and then send them out to customers by e-newsletter.

In 2015 we adapted the site to an online shop using WooCommerce, which allows their customers to select goods and add them to their normal order for delivery.

This meant that we had to ensure only existing customers are able to order or create an account.

The site underwent a re-design early in 2016, and we adapted it to run over SSL.

All these changes were possible by taking the original website we built in 2012 and adapting it several times along the way, turning it into a valued part of the Edwards Dairies business.

As of 2018 the original site has now been integrated into a third party CRM and we no longer host and maintain it.

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